Testimonials & Reviews of our Work

Good service, job appears to have been properly completed even though it was complicated.
Karen L.

Very Professional and Knowledgeable. Answered all our questions. Polite and friendly.
William G.

I have very specific things that needs to be done for my properties and everything that needed to be turned in and done was done correctly and in time. Thank You!!!
Dawn N. from MAX HORIZONS

Service was fast and very friendly and they knew what they were doing. I would recommend and call back for myself.
Erika G.

Servicemen polite, punctual and fixed problem quickly. Will recommend to others.
Larry B.

He was a good worker! Give him more pay! Make him a boss!
Rich Z.

Did good work and was available on weekend after work hrs.
Ed R.

Always on time, honest, helpful and fixes the problem quick!
Tony D.

As always Ben Franklin Plumbing has provided quality service at a great price and their team has the expertise and equipment to handle any job no matter how difficult.
Mike D. – The Fountains

On time, good service, friendly technicians
Jill S.

You did a good job.
John W.

Arrived on schedule and did the work as needed.
Fred S.

They were kind, they let me sleep because I work third.
Theresa H.

Polite, knowledgeable, efficient and did not have to wait forever for them to schedule me in.
Megan J.

Prompt, courteous, professional service!
Richard & Jeanne H.

Great service, quality product, reasonable price and courteous employees.
Jim B.

Men worked well together – Great attitude. Very professional – Answered questions that we had by explaining everything to us. Have already talked to people about your company. Thanks.
Edward W.

Very honest and capable and told me about a problem, I would not have known about, and stayed an extra day to fix it at no charge.
J Milton M.

Very through presentation. Quick, fast, professional, courteous installation. Well worth the money.
Mike W.

Tony was very friendly and efficient. He even tightened down our loose toilet.
Scott K.

As per phone call… Informative specialist, arrived within time given. Considerate staff and reasonable price.
Bernard M.

While only one plumber came to assess and then repair our water heater, we spoke with a second plumber on the phone as well. Both were extremely professional and honest. We had questions down and service was extremely fast. The only reason this isn’t a 10 is because the prices are high, but well worth it.
Sheldon T.

Brian was great and thorough, he explained everything he was checking.
Charles D.

Called back, made appointment Monday morning, fixed problem.
Fran and Tony M.

Showed up on time and worked to get the job done. I think your rates are
high, but did a nice job.
John G.

Very kind gentleman, helpful and on-time, etc.
Maryann B.

Did a good job removing and installing water heaters.
John D.

Entire experience was highly satisfied.
Judy S.

They were friendly, efficient and knowledgeable.
Clarence C.

The job was done quickly and per contract. It was explained to me clearly what you would do and you did it. So that is great. We have other plumbing issues that we will be calling on you for help with.
Tom S.

They did a great job. And what I really like, they cleaned up their mess.
Dave B.

Neatly done and no leaks. Thank you.
Sherman R.

I have been a repeat customer and that is due to the up front and open dealings I have had with your people. Bill took the time to show me what he did and how that improved our system and I much appreciate that.
Christine A.

I greatly appreciated someone coming over early on a Saturday morning. I had ‘orange lung pipes’. The problem was solved by Wednesday noon and my life was back to normal. This Spring they will come back to ‘landscape’. I’m looking forward to that. Everyone involved was very professional and understanding. I thank Mark Carpenter and Bill very much.
Richard B

Technicians are courteous and knowledgeable, service is quick to respond. Office staff is friendly and helpful.
Martha & Harry C.

Two workers came (one in training). Both were friendly and seemed to know what they were doing. Very satisfied with job done.
Byron & Bonnie A.

On time and explained work that had to be done, before they did it. Answered all my questions.
Mike K

The service was quick, professional and knowledgeable. I was very happy. You helped make a stressful situation pleasant. Thank you.
Larry G

Owners and Employees were highly professional and courteous. Their workmanship and dedication to the job was impressive. I would highly recommend these gentlement to anyone. They did a great job!
Janet N.

We were very pleased with the job you did and would recommend you highly at any time. Thank you so much, I’m very happy. I no longer have a clogged up sink and everything works well!
Orval K.

Competent experienced plumber.
John M.

Vince installed 2 new sump pumps for us recently. He was very reliable and explained everything to us thoroughly and patiently. Also, good communication with your office staff is much appreciated. We’ll use your service in the future and will request Vince again!
Marlyn H.

So far so good. Very pleased with the service and staff. Thank you.
David B

The guys were GREAT! Did a good job and went above and beyond.
Kathy P.

Prompt, Helpful, Informative, Neat.
Patricia and Paul O.

Chris, Bill and Mark are the best guys I’ve ever done business with.
Fred P.

The technician was friendly and knowledgeable. Installed new faucet without any problems in a timely manner.
Mike & Shannon L.

The gentleman who installed our water heater did a great job.
Ron & Kathy J.

The Service Tech was knowledgeable and on time. The repairs were reasonable.
Brad & Carol F.

Your team did all that they could to resolve the problem and when all else failed you replaced the unit. Your customer service is great as is your professionalism.
Barry & Martha H.

In February 2011, I had Ben Franklin Plumbing install a Water Commander water powered backup sump pump in my house.  On Memorial Day Weekend, a heavy rain came through and after 2 hours of running straight, my primary sump pump quit working.  The Water Commander backup pump kicked right in, allowing me time to get Ben Franklin to come back and replace the main pump.  That Water Commander pump was definitely money well spent!!

Thank you!!
Mike R